Terms of Service
Welcome to PetHavvn.
By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before using our store.
1. General Conditions
By using this website, you confirm that you are at least 18 years old or have permission from a parent/guardian.
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, or exploit any part of the website or its content without our written permission.
2. Online Store Terms
You may not use our products for any unlawful or unauthorized purpose.
You must not transmit any malware, viruses, or harmful code.
Any violation of these Terms will result in immediate termination of your access to the website.
3. Accuracy of Information
We strive to ensure all product details, prices, and images are accurate.
However, occasional errors may occur. We reserve the right to:
- Correct errors
- Update product details
- Change or cancel orders
- Modify prices
at any time without notice.
4. Products & Services
Some products may have limited quantities and are subject to return or exchange only according to our Refund Policy.
We reserve the right to discontinue products at any time.
Colors and images shown online may vary depending on screen displays.
5. Billing & Account Information
We reserve the right to refuse any order you place with us.
If we change or cancel an order, we may notify you using the email or phone number provided.
You agree to provide:
- Current, complete, and accurate purchase information
- Up-to-date billing and contact details
so that we can complete your orders and contact you if needed.
6. Shipping & Delivery
Shipping times shown at checkout are estimates.
Delays may occur due to customs, carriers, weather conditions, or high order volume.
We are not responsible for:
- Delays caused by incorrect shipping addresses
- Failed deliveries due to customer absence
- Lost packages resulting from courier mistakes (however, we will assist with a replacement or refund according to our policies)
7. Third-Party Tools & Services
Our store may provide access to third-party tools and integrations (such as payment gateways or tracking services).
We do not monitor or control these tools.
You acknowledge and agree that:
- Use of third-party tools is at your own risk
- We are not liable for issues arising from third-party services
8. User Comments & Submissions
If you submit reviews, comments, or suggestions:
- You grant us the right to edit, copy, publish, or use them
- They must not infringe on any third-party rights
- They must not contain illegal, abusive, or misleading content
We reserve the right to remove any review that violates our guidelines.
9. Prohibited Uses
You may not use the website:
- For illegal activities
- To solicit others to perform unlawful acts
- To violate regulations or intellectual property rights
- To harass, harm, defame, or discriminate
- To spam, phish, or distribute malware
- To collect personal information without consent
Violations may result in termination of service.
10. Limitation of Liability
We do not guarantee that:
- Your use of our service will be uninterrupted or error-free
- The website is secure at all times
- Defects will be corrected immediately
PetHavvn will not be liable for any:
- Direct or indirect damages
- Loss of data
- Loss of profits
- Use of products for unintended purposes
11. Indemnification
You agree to indemnify and protect PetHavvn from any claim or demand arising from:
- Your breach of these Terms
- Your misuse of the website
- Your violation of third-party rights
12. Changes to the Terms
We may update, modify, or replace these Terms at any time.
It is your responsibility to check this page periodically.
Continued use of the site means you accept any changes.
13. Contact Information
For questions about these Terms, contact us at: